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IIP Management is very responsive and trust worthy!

Kai the maintenance guy came out 9/29/2022 he was very nice. He completed multiple issues I had. He’s been here at my house multiple times to fix things. I appreciate him and the work he’s done. Never had any issues with him. I would definitely recommend him 10/10. Thank you again kai.

Kai was excellent and immediately completed all tasks that were initially inquired about. Thank you so much Kai!!

Charles was our maintenance guy for the last 3 times and he was great!!! He explained to me each time he came to our home he explained in great detail what he would be doing and approx how long these things took, very respectful and nice… wish he’d just be our scheduled maintenance guy for our house. Kerry is also a sweet person! Very kind and helpful

IIP are simply amazing when it comes to property management. They are always available to discuss or explain things and are very friendly people to deal with. A thoroughly profesional management company whom I have no hesitation in recommending..

Kai was very helpful and quickly took care of our issue. Thanks again Kai.

Kerri is the biggest help when it comes to the tenants. She’s understanding and goes beyond.

I'm so happy for my apartment 😊. Thank you Mr. David Leggett you are awesome!!! I really appreciate you and IIP management.. And the maintenance man Kai is a awesome guy very professional and do a great job every time he comes to I give him 5 stars..

The landlord is unknown and the place could use some tlc. Other than that, Kerri has been super helpful. She listens and tries her hardest to get things done. Thanks Kerri!

Patrick was a great help good customer service

Enjoyed my experience with Iman, she was helpful and responsive to my questions in a timely manner. 😊

Kai fixed my door today, was kind and got the job done.

Kai was thorough and professional. Made sure The problem with my toilet was fixed before leaving which I appreciated.

While renting with IIP management, Kerri was extremely helpful. She was kept open lines of communication with us when we had issues with our refrigerator and roof. She was always professional and pleasant. Virginia was also very professional and also extremely kind. They both made our experience with IIP management a good one. The house we rented like most homes in areas like Cleveland and Detroit was old and needed attention, but working with Kerri made the difference. We were able to get a new air conditioning unit, which helped a lot during the summer.

I am a first time single family home renter. Patrick was very pleasant, and very efficient! We got thru the process very quickly after my approval and he was able to get me my keys within a week. He was very knowledgeable and patient and answered all of my questions even ones not pertaining to renting but other housing questions. I recommend!!

KAI did a fantastic job with fixing the light fixture in our kitchen. 5/5. Thanks again!

Kai quickly arrived and corrected issues for us.

Iman was instrumental in helping me identify the best neighborhood for my investment property! The onboarding process was smooth and communication was great.

I highly recommend them. & Patrick was awesome and very polite and he helped me with ever step of my new home ❤️

We relocated from Memphis to Cleveland and were forced to do all of our early house hunting online. IIP was the most responsive, professional and helpful. We drove up, signed docs and were in our beautiful new home in less than 5 days! Couldn’t ask for a better welcome to Cleveland than we received from Kerry, David and everyone at IIP. Grateful new residents of CLE! Update 8/4/22: had our first maintenance call since moving in (11/21) and they were out here in less than one business day! Charles was friendly, knowledgeable and professional! He not only fixed the clogged drain but also noticed the toilet was running and corrected that issue! Our experience has been top tier and we would highly recommend for anyone looking at a move to CLE. .