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Great experience with IIP with my properties management. Rob and Brittany are great in finding solutions.

Nobe

Property was well taken care of, and property manager Kerri was very nice and professional.

Jeremy was so sweet and very helpful

Jeremy has been the best maintenance guy IIP ever sent for the maintenance on my house!

Absolutely amazing. He fixed every request thay I sent to IIP. I wish he was the man to answer my maintenance requests. He was very patient, very professional and extremely informative! Thank you thank you thank you!!!

Toured a property with Kerri on Saturday. She was very helpful and ready to answer any questions we had. Applied the same day.

Iman and her team have been very helpful in taking over and managing my properties in the Euclid and Painesville area. They are also very good in responding to my questions and concerns.

Charles is always attentive, courteous and punctual. Work looks great and was done in a timely fashion

Everyone at IIP Management Company has been excellent. Kerri is very professional and helpful as well as Iman and Brittany.

On my 3rd lease with them and have had no issues what so ever, anytime I've had a question they're always quick to respond

Smooth and quick sale, thank you for the hasslefree service

Bekerja dengan IIP secara umum merupakan pengalaman yang positif. Tentu saja ada hal-hal yang dapat terus kami tingkatkan, berharap untuk terus bekerja dengan mereka dan mengembangkan portofolio kami

*I am leaving my original review for context* (I've been renting from IIP since 2019. Usually everything is great, but for over a week I have been attempting to contact them and have received no response. Originally I thought it was because of the holiday, but unless the tenant coordinator is on a 2 week vacation, it seems like they're ignoring my messages.🤷‍♀️) Update: The tenant coordinator returned my call today and resolved my issue. These past 2 weeks have been very busy for them with new potential renters. This is the first time in 4 years that I have had any trouble communicating with them and does not reflect my actual prior experiences. I apologize for the initial bad review, the issue I was attempting to resolve was time sensitive and very stressful. I intend to continue renting from IIP for the foreseeable future. The following is my experience renting from them for 4 years: -maintenance always responds in a timely manner, are respectful, friendly and skilled -Office staff are friendly and efficient -rent increases (if ever) are always within reason -no suprise fees or charges -seems to prioritize renewing current tenants lease -takes pride in their company, properties and service -were VERY understanding and patient during times of illness, particularly during Covid

Everyone at IIP is friendly and responsive. Rob went above and beyond to help with a tenant who was having some issues. He took the time to reach out to me, discuss options and then follow-up when everything was resolved resulting in a happy tenant. Thank you Rob!

It’s wonderful

IIP Management is very responsive and trust worthy! They stay on top of things! They function like clockwork!

Kerri was great

We enjoy working with Brittany on several of our rental properties. She always promptly responds and assists us with any issues. We have properties with other management companies outside of the area that we wish had as open lines of communication as we've had with all of IIP.

Kerri was great! She met me on time and showed me how to apply and gave me options for other properties if I wasn't thinking this was the one.