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What People Are Saying About Us
4.8/5
4.8 /5
163 Reviews

We are managing our Ohio properties with IIP. The team we work with in IIP (Iman, Brittany and Virginia) are super responsive and helpful! They're exactly what we need as remote investors. Looking forward to our continued relationship and managing more properties with them. Thank you IIP team!

I'm so happy for my apartment 😊. Thank you Mr. David Leggett you are awesome!!! I really appreciate you and IIP management..

On 4/30/22 I submitted a work order for my kitchen faucet and toilet leak issues, The maintenance manager (Matt) assured me that it was going to be repaired right away and within a few days Charles came and did a fantastic job fixing all of the issues including repairing the gutter that we mentioned to him while he was here. My overall experience with IIP Management has been nothing short of great this past year, Kerri always helps with rent issues when they occur and Charles, Kai and Matt have been awesome to deal with when it comes to the maintenance issues, they are all very professional in their roles. I have and will continue to recommend IIP Management to my family & friends.

Charles with the maintenance team was very thorough and helpful with my maintenance issues. I haven’t rented for 20 plus years and was concerned that maintenance issues might not be taken care of quickly. I’m relieved to report I was wrong. All of my issues were taken care of in a timely manner. Very happy with Charles professionalism and skill.

IIP are simply amazing when it comes to property management. They are always available to discuss or explain things and are very friendly people to deal with. A thoroughly profesional management company whom I have no hesitation in recommending..

Charles always finds a way to get the job done right even going the extra mile!! Thanks Charles!! 5 stars!!

Iman was so helpful and walking me through the steps of getting my property ready. Glad I chose IIP management over several others I interviewed.

Very professional communicates very well and Mrs. Virginia giraldo is awesome to work with..

Kai the maintenance guy was fixing my scren door and painted several items, he was very friendly and professional.

My experience with IIP Management is great I love Kerri she is the most helpful knowledgeable, respectful, honest manager that I've had in a long time whenever I call Kerri about any situation she is always helpful and honest she calls me back in a timely matter always pleasant I really value her thank you Kerri for everything. C Brooks

5.0/5
Feb 21, 2022
Survey
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IIP Management
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Jeff
I have been impressed by the attention to detail, communication and care the staff has shown over the last three years. I would recommend IIP to anyone looking for a great Property Management Service.

The onboarding experience has been great! Communication has been great. Responding and answering any questions I have. What can be an overwhelming process has been eased while working with this company!

The folks at IIPM are great at responding timely to questions or concerns from an owner perspective. Cannot speak much to their interactions with tenants as I've not heard either good or bad for this, however no news is usually good news from my perspective. Satisfied with the level of care for owners.

Kerri Jones at IIP Management really cares about her tenants. She is always very helpful and informative on issues that we may have. She has helped us get rental assistance during these difficult times with COVID. We are very satisfied with where we live because we know we have great landlords that wont just throw you out if you have any problems. Thanks Kerri!

kerri Jones at IIP management provides excellent service and we are very satisfied as tenants. She is non judgmental and empathetic to her tenants. I never have a housing issue that I cant come to her about . She is very informative on any questions we may have and also very knowledgeable on rental assistance programs and she was able to help my family find assistance when in need. Thank You Kerri.

Kerri has provided excellent service. She is always very prompt and responsive when we call with any issues that we may have. She was able to help our family out with rental assistance during this difficult time with COVID. We appreciate her and are thankful for her help. Very satisfied with IIP Management.

They are understanding and they work with you on time and efficient.

We relocated from Memphis to Cleveland and were forced to do all of our early house hunting online. IIP was the most responsive, professional and helpful. We drove up, signed docs and were in our beautiful new home in less than 5 days! Couldn’t ask for a better welcome to Cleveland than we received from Kerry, David and everyone at IIP. Grateful new residents of CLE!
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Address
57 Alpha Park Drive,
Cleveland OH 44143,
United States
Regular Business Hours
Monday: 9:00 a.m - 5:30 pm
Tuesday: 9:00 a.m - 5:30 pm
Wednesday: 9:00 a.m - 5:30 pm
Thursday: 9:00 a.m - 5:30 pm
Friday: 9:00 a.m - 5:30 pm