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I have so far had a great experience with IIP Management for my rental property in Cleveland. Imam, who I work with is very professional, quick to reply to all my emails and informative of any questions/concerns I may have. I receive my monthly property management statement on the dot as well as disbursement by the 15th. I would highly recommend IIP!

IIP is a very nice company, I been with them for almost two years.They are excellent to responding to any issues that needs to be handled.

IIP's transition was very smooth and paying my rent became so much easier. Looking forward to the best days.

So Far Everything Has Been Answered Or Solved Within A Timely Manner Keep Up The Good Work Guys

The good: responsive management, easy-to-reach coordinators. They do place tenants and keep owners in the loop re: tenants turnaround. They inspect homes and fix things in a timely manner. The bad/mediocre: when you join them, their internal transfer process is super slow. Also, they took a while to find tenants as well (mine took close to 50 days). Tips: get everything in writing so that when mistakes are made, you can quickly correct them. They are definitely not the best value property management either.

Good for first time renters, we don’t really talk to them much but when we do they are quick to respond

We are so happy we went with IIP to manage our rental. We are new to the rental world, so to have someone to guide us through and take all of the work out of it has been wonderful. They handle absolutely everything and answer any questions we might have along the way.

Kerri was extremely helpful with everything that needed to be done to solve my issues. She went above and beyond to make sure that I understood the situation and she did everything in her power to help! I cannot say enough how professional and pleasant it was working with her. Thank you IIP Management for having her on your staff!!

My first encounter was through an email and an accounting error. I would have preferred a more formal introduction so that I knew who IIP was. However, after calling IIP and speaking with Kerry things seemed to be much more professional and in order. She was kind and professional and addressed my concerns. I like the digital approach to maintenance requests also(property meld) and rent pay. All in all the experience has been good.

IIP Management was super helpful when I was looking for a place to live in Cleveland. I was able to reach out and view the property multiple times, and they were very knowledgeable and patient with all of the questions I threw at them. Submitting requests, viewing documents, and contacting the office is super easy through the use of their online portal!

IIP been nothing but amazing to me I really appreciate them and they services and I will definitely do business with them for the years to come.

Usually responsive and caring.

After Covid, finding a rental was near impossible. I had looked at easily 5-10 houses with other rental companies and paid over $300 in application fees only to be told I didn’t get the rental. IIP Management was easy, truthful in their lease, and I haven’t had a problem with them yet. I submitted one application and they showed me multiple properties very specialized for what I needed for my dog. Maintenance can take a couple days, but people did come out in a timely process to fix our furnace last year as well as our flooded basement. They don’t micromanage your rental like other rental companies where they randomly pop in. The only times IIP has come onto the premises (for maintenance), I was given fair warning of their visit. Whenever I have had a problem, someone in the office has always responded to my voice message or email within a day or two. As far as rental companies go, IIP has been truthful and upfront every step.

My fiancé and I love renting through IIP Management! Their staff is amazing and always so responsive to anything that need taken care of!

Such an amazing company very responsive and professional.

Very polite staff and professional.

I have been renting through IIP and have had a great experience. The staff is very helpful.

Kerri Jones Is The Best Thank You IIP Management For Her. Keep Doing A Wonderful Job!!!

I rent with this company. When I had issues with my kitchen sink draining, the had the issue figured out and solved within days. Nice to know IIP will be there to help.

Overall, very responsive and personable. And the rent portal is very easy to use.