Charles Hanmore
Lead Maintenance Technician
Length of Experience: I have been working in residential maintenance for about a decade.
Favorite Thing About IIP Management: The company is family-friendly and prioritizes getting the job done correctly instead of cutting corners.
What is the best compliment you’ve ever received? I’ve been told by other people that I’m a great dad even though my kids might not agree because they are teenagers.
What is the furthest you have ever lived from Cleveland, OH? Summersville, MO in the middle of the Ozarks.
Who is your celebrity look-alike? Peter Griffin
What People Are Saying About Us
198 Reviews
Mar 15, 2023
IIP Management is very responsive and trust worthy! They stay on top of things!
Mar 9, 2023
The landlord is unknown and the place could use some tlc. Other than that, Kerri has been super helpful. She listens and tries her hardest to get things done. Also, Charles has been super helpful! Thanks to Charles and Kerri!
Feb 18, 2023
Iman and her team have been very helpful in taking over and managing my properties in the Euclid and Painesville area. They are also very good in responding to my questions and concerns.
Jan 20, 2023
Loved IIP Management although the house we was in was bought by them after we moved in. Kerri was very helpful even when she was frustrated with us. They fixed any issue we had in a timely manner. The company was all around understanding.
Jan 11, 2023
Charles is a Fantastic individual who went above and beyond during his call to my home to ensure my problems were fixed. Truly an amazing employee, please send my regards
Jan 1, 2023
Hello my name is nasiya and I give the apartment 5 stars because it was very nice.
Dec 20, 2022
Thank you for all, it is a very good Company and very high professional.
Nov 22, 2022
I am so please 🙏🏽 to have a great management person that helps with everything and all my concern. Yes she’s is the best thank you Kerri for all you have done she make everything happened so fast and so positive about it😁. Thank you again Kerri 🙏🏽
Nov 7, 2022
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Tanya
Great maintenance service By Charles
Oct 29, 2022
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Patrick
I was skeptical regarding a leasing agency because I've never dealt. But Kerrie is awesome. She has been extremely attentive kind and punctual to our needs. She even bought me a plant! Someone give this sweet woman a raise. My son and I could not have been happier through this process. Thx Ker!
Oct 14, 2022
Kai is incredible! Wonderful demeanor, and did what he could given the limitations he has to deal with. I’m very appreciative that I’ll have someone to advocate for the multiple replacements and bigger repairs we need.
Oct 10, 2022
Kai was extremely helpful and solved my dish washer issue very quickly 🙂 and changed my locks with in minutes. Also very friendly and polite 🙂
Oct 3, 2022
I rented from IIP for a year and a half. This is an amazing place to rent from. Kerri was my point of contact the whole time and she was always making sure we were comfortable and providing any resources needed she really went above and beyond! Any time we needed maintenance or assistance we got help within 24 hours. This company really makes sure you are taken care of. 10/10 would recommend!
Sep 29, 2022
Kai the maintenance guy came out 9/29/2022 he was very nice. He completed multiple issues I had. He’s been here at my house multiple times to fix things. I appreciate him and the work he’s done. Never had any issues with him. I would definitely recommend him 10/10. Thank you again kai.
Sep 27, 2022
Kai was excellent and immediately completed all tasks that were initially inquired about. Thank you so much Kai!!
